For End users or Managed service delivery organisations we can provide on an ad-hoc or regular, periodic basis:

• Outsourced IT services & Internal IT service departments service performance evaluations

• Outsourced IT service delivery contractual evaluation & auditing

• Implementation, management & or monitoring of CSIP (Continual Service Improvement Programs)

• Cost & Charging auditing - evaluation of costs of IT services & benchmarking to lower delivery costs