Transformation Services
Service Analysis & Continuous Improvement
Service Analysis & Continuous Improvement
For End users or Managed service delivery organisations we can provide on an ad-hoc or regular, periodic basis:
For End users or Managed service delivery organisations we can provide on an ad-hoc or regular, periodic basis:
Outsourced IT services & Internal IT service departments service performance evaluations
Outsourced IT service delivery contractual evaluation & auditing
Implementation, management & or monitoring of CSIP (Continual Service Improvement Programs)
Cost & Charging auditing - evaluation of costs of IT services & benchmarking to lower delivery costs