Support Services

Service Management Transformation

Whether you have dedicated on-site IT support staff or need on demand "pay for what you use" services, with many years experience Transform Technology Services will act as a "one stop shop" to help you find, transition & manage disparate and varied IT service providers & staff as a single point of contact and on your behalf. Our Ultimate USP is the ability to transform traditional high cost site based IT support teams & services into a cohesive, agile "on demand" service. We will manage and report on service performance and take away all of the service management administrative work.

Whatever IT equipment in your building to be supported, we can:

  • Manage existing & convert permanent on-site delivery to "On Demand Services"

  • Oversee and manage a numerous current support suppliers as a single consolidated managed service on your behalf

  • Source new suppliers on your behalf for inclusion in an "On-Demand Service" in a way you will not pay margin on margin

  • Generate, negotiate & manage your service delivery contractual SOW's & Service Delivery SLA's with your suppliers

  • Provide an on-going single point of contact & governance for visibility of service delivery & performance across a client's supplier & resource base